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Terms of Service

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Goodwiinz.AI's platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.

2. Service Description

Goodwiinz.AI provides AI-powered fraud detection, risk management, and data analytics solutions for financial institutions. Our Services include but are not limited to:

  • Real-time transaction monitoring and fraud detection
  • Risk scoring and assessment tools
  • Data analytics and reporting dashboards
  • API access and integrations

3. User Accounts

3.1 Account Creation

You must create an account to use our Services. You agree to provide accurate, current information and maintain the security of your account credentials.

3.2 Account Responsibilities

You are responsible for:

  • All activities under your account
  • Maintaining confidentiality of login credentials
  • Notifying us immediately of unauthorized access
  • Ensuring compliance with applicable laws and regulations

4. Acceptable Use

You agree not to:

  • Use the Services for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Reverse engineer or decompile our software
  • Share or resell access to the Services without authorization

5. Data and Privacy

Your use of our Services is also governed by our Privacy Policy. We process data in accordance with applicable data protection laws and industry standards.

6. Intellectual Property

All intellectual property rights in the Services, including software, algorithms, and documentation, are owned by Goodwiinz.AI. You receive a limited, non-exclusive license to use the Services.

7. Service Level Agreement

We strive to maintain 99.9% uptime for our Services. Detailed SLA terms are provided in your service agreement.

8. Payment Terms

Fees for Services are as specified in your subscription agreement. Payment is due according to the agreed billing schedule. We reserve the right to suspend Services for non-payment.

9. Limitation of Liability

To the maximum extent permitted by law, Goodwiinz.AI shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services.

10. Termination

Either party may terminate the service agreement with written notice. Upon termination, your access to the Services will cease, and we will assist with data export as specified in your agreement.

11. Changes to Terms

We may modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the modified Terms.

12. Governing Law

These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.

13. Contact Information

For questions about these Terms, contact us at:

Email: legal@goodwiinz.ai
Address: Goodwiinz.AI Legal Department, [Address]